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Internet Software We use a variety of off-the-shelf software to access our systems, perform technical support and customer service.  In many cases, we will be better positioned to help you if we are using the same software.  The following list some of the software we use.  AOL Instant Messenger - This is the instant messaging software that we use.  Someone from ResponsiveWeb is always online here.  Please ask your Responsiveweb representative for a AIM screen name if you like to exchange instant messages with us. Fetch - FTP client for Mac OS MacSSH - ssh client for Mac OS - Anti-virus software Norton Anti-Virus - Anti-virus software PuTTY - telnet and ssh client for Microsoft Windows QVT/Term - telnet and ssh client for Microsoft Windows StuffIt - Like WinZip, just handles .tar, .gz and .tgz better WinZip - You may need this to install some of these software WS_FTP LE - FTP client for Microsoft Windows